1. Introduction

These Terms & Conditions (“Terms”) govern the use of our website and the services provided by Empire Gas and Plumbing Ltd. By using our services, you agree to be bound by these Terms.

2. Services

Empire Gas and Plumbing Ltd provides professional gas and plumbing services to domestic and commercial clients.

All work will be carried out by qualified, Gas Safe registered engineers in accordance with industry standards.

Any timeframes provided for works are estimates only and may be subject to change.

3. Quotations & Payments

All quotations are valid for 30 days from the date of issue unless otherwise stated.

Payment terms will be agreed upon before work commences.

Late payments may incur additional charges.

4. Cancellations

Clients must provide at least 48 hours’ notice for cancellations or rescheduling.

Short-notice cancellations may be subject to a fee.

5. Liability Disclaimer

Empire Gas and Plumbing Ltd accepts no liability for:

Any indirect, incidental, or consequential loss or damage arising from the use of our services or website.

Issues arising from pre-existing faults in a property’s plumbing or gas systems.

Work carried out by third parties after our service has been completed.

We are not liable for delays or failures caused by events beyond our reasonable control (including severe weather, supply chain issues, or regulatory restrictions).

Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any matter which cannot be excluded by law.

6. Client Responsibilities

Clients must ensure safe access to the property and inform our engineers of any known hazards.

Clients are responsible for ensuring that works comply with local planning or landlord permissions where applicable.

7. Website Use

The website content is provided for general information only and should not be relied upon as professional advice.

We reserve the right to amend or remove website content at any time without notice.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.